WHAT CUSTOMERS THINK ABOUT US...

Home

Vehicles

In loving memory Kirsti Star Alley Feb 21,1975-March 2,2008 condolences and prayers are with her family, From Our Family Here at Gruene H-D- you will forever be in our hearts...

Testimonials

To add a testimonial of your own, submit it on the Customer Survey page.

Below is a picture of Michael Ray, an employee of Gruene H-D who was on the way to Daytona for the races, helping a customer stranded on the side of the road. The customer sent Michael this picture with a letter attatched thanking him for his kindness. Please if you feel like we have helped you in anyway or just simply put a smile on your face, take a minute to let us know. Thank You, Gruene H-D Staff.

"Smitty and Chris (Service department technicians) Just wanted to follow up and let you know that your attention to my bike while it was in for service was highly appreciated. I'm a new rider (again) and the consideration that you gave me was nothing less than professional as well as friendly and courtesy. Thank you, Al gonzalez "

By: Alric ,XX

Overall Rating:
Purchase:	N/A
Sales:	N/A
Service:
Finance and Insurance:	N/A
Accessories:	N/A
Parts:	N/A

"This was our first motorcycle purchase, and Jiminy was awesome. She was enthusiastic, took time to answer our questions (and as newbies we had a bunch!) and made the whole experience just great. Everyone we met at Gruene Harley-Davidson was friendly and made us feel welcome. If you are looking to take the plunge and get a bike, this is the place to go. Our only regret is that we waited this long to get our first Harley! "

By: Clay & Lori Seguin,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"A group of us were traveling from Houston to Leakey Texas to ride the three sisters. I had a flat on my Harley on I-10. I was stranded on the side of the road. I called Smitty and he got me in and out in a couple of hours. He saved my weekend. Great job. Thanks,"

By: Ken Katy,TX

Overall Rating:
Purchase:	N/A
Sales:	N/A
Service:
Finance and Insurance:	N/A
Accessories:	N/A
Parts:	N/A

"The staff at Gruene HD are at the top of their game! People might say, "It's all about the sale!" Well, I'll tell you it's not just about the sale. These folks want you to be happy with what you get, and they want you to come back too. They treat you right. No sales pitch, no pressure, just honest and friendly service. Too bad there isn't a Gruene HD everywhere. Thank you Paul, Steve, and Tessaro brothers; and to all the staff at Gruene not mentioned, thank you."

By: Anonymous San Antonio,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:	N/A
Parts:	N/A

"Where do I start? I was in San Antonio last week for a wedding, stayed for a visit. Checked out Javelina H-D and then Gruene H-D. I met Paul Ray when I was walking around checking the place out. From the gate, what a great guy, turns out we know a few of the same people. The crew from Brians H-D in Langhorne, Pa and a guy Paul used to race against back in the day. A guy named Ferraci, from Willow Grove, Pa I worked with Ferraci back in the 60's when I was in high school. Paul took me around introduced me to his son, who was packing fo Daytona, I got an autographed picture of Michael and wished him luck. Paul and I talked about life, our previous careers in construction etc. I only wished I had more time and lived closer so I could spend more time there and make it "my" Harley shop. Thanks for the true Texas hospitality. Also Uncle Hal, I met some of your staff @ JavelinaHD and the same goes for Tim.(sales) and Priscilla (motorclothes) PS Tell Paul next time I'm in the area, he owes me a Shiner Bock!"

By: Paul Delran,NJ

Overall Rating:
Purchase:	N/A
Sales:	N/A
Service:	N/A
Finance and Insurance:	N/A
Accessories:	N/A
Parts:	N/A

"My wife and I want too really thank Adam Smith "Smitty" from the service department,You and your highly skilled techs are totally awesome,our 07 ultra classic out performs and exceeds the aggressiveness that every rider dreams about!!!!!!You definetly have my business!!!Thank You Aaron Tessaro!!!!From Doug L Crawford in Parts to the cashiers Stacey N Lovett & Adriana M Villanueva, your smiles, skilled knowledge and friendlyness certainly is the reason that Gruene Harley Davidson has a highly recommendable reputation,"Keep up the excellents" Robert J & Cheryl K Cossey"

By: Robert J Sutherland Springs,TX

Overall Rating:
Purchase:	N/A
Sales:	N/A
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

"I BOUGHT AN XLCH AT ALAMO HD, AN XL AT JAVELINA HD, AN FXD AT JAVELINA HD, AN FLHRSI AT AUSTIN HD, A HONDA AT JOE HARRISON, PLUS A HONDA AND A YAMAHA AT ALAMO CYCLE, AN FLHX AT GRUENE HD- SO I'VE SPENT A LOT OF TIME AND MONEY IN MOTORCYCLE SHOPS- BUT WITH GRUENE HD I THINK I HAVE FOUND A HOME! SO TO JOHNNY W., STEVE T., SMITTY AND ALL THE REST THANKS YOU ALL. DENNIS, BULVERDE,TX "

By: DENNIS BULVERDE,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"i think ya'll do the area a great $ boost hope we have good trun out this weekend12-1-2007"

By: Anonymous New Braunfels,,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

" This is the best experience I ever had in a Harley dealership. The parts department were quick to help me find what I was looking for and it was ordered and sent promptly. The ladies that worked up front were very knowledgeable and help me find the right gifts for the women in my life. Most dealerships are not as quick to help me. I do not look like your stereotypical Harley rider and am very young. I get the impression they think I am not worth their time. My experience in Gruene was completly different. I usually just go to Gruene to see live music but thought I would stop by. The only regret I have is not stopping by sooner to check yall out. You will get all my Harley business in the future. "

By: Steven Killeen,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I recently purchased my '08 Sportster from Gruene HD and couldn't be more pleased with the bike and the experience. I've never been to any kind of dealership and felt so relaxed and not pressured. Your sales team is top notch, thanks for being so patient with me Johnny. ;-) Everyone I came in contact with was very helpful and knowledgeable. I will gladly continue to do business with you all, thanks again for the great experience!!"

By: Robert New Braunfels,TX

Overall Rating:
Purchase:
Sales:
Service:	N/A
Finance and Insurance:
Accessories:
Parts:

"I have used other Harley dealers and felt like I was only a number with a check book. With Gruene's I was treated like the only customer in the store, no more like the owner of the store, no not even that tells the frendliness and respect that I was shown. It was from the moment that I walked in, I became part of a family. Even after I made the purchase, when I returned to service both my bikes, I was treated with smiling faces, great attitude and respect. The other Harley dealers around here could stand to take lessons from the Gruene family. God bless each of you and thank you for making this easy and happy. Sincerely, Chris & Lynnda Klaus"

By: Chris La Vernia,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Your sales staff was friendly as well as very helpful with my questions. They gave me a reason to come back to your location. Thanks"

By: Brian San Marcos,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:	N/A
Accessories:
Parts:	N/A

"Oh my god, you all suck!! Everything about your store blows!! Nah, just kidding! Gruene H-D is by far and away the best store Top to Bottom. From your friendly and knowledgeable sales team (Johnny and Paul, you guys are freakin awesome!) to Steve in financing (this dude knows his "stuff" and is very thorough, Thanks Man) to everyone in Parts, especially Little John (they need to clone this dude and ship a clone to every store in the U.S). Everything about this operation is First Class, all the way. I've dealt with many H-D stores in the past and Gruene is by far the best ("You complete me...") Customer for life. 2007 FLHRC Road King Classic. Thank you all, Rudy."

By: Rudy San Marcos,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Wow,I can't express how satisfied we are at the level of professionalism we received. This was our 1st HD purchase, and Johnny W. was just very proficient. Everything went so smoothly, from the financing to choosing accessories with Little John. Not knowing what to look for, these guys were knowledgeable in their areas, and very helpful. Thanks to Steve T. ,the guys in parts doing all the upgrades,and also Joanne for her help in choosing a helmet. I will definitly tell people about Gruene HD. Thanks ya'll, Pat and Henry proud new owners of a 2007 HD Street Bob"

By: Patricia Canyon Lake,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Sales and Service on warranty and purchased products was awesome and the rental experience was awesome. Tina, Kristin and the whole service team was great. All my future business will be with your store even though the bike was purchased elsewhere."

By: Thomas San Antonio,TX

Overall Rating:
Purchase:	N/A
Sales:	N/A
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

"I was on a trip when I found I had no headlight; I was greeted and taken care of immediately. The technician found the problem right away, and had me come back to the service area where he showed me the problem. Seems it was a faulty bulb, which was getting hot and melted the plastic connector. He did a test on the connector, and with a new bulb I was ready to go. I felt very good after talking to the tech, and everyone in the dealership was friendly and offered to help. I have over 40K miles on my '02 RoadKing, and have seen a lot of dealerships accross the country. Gruene HD gets my highest rating. -Clara (MzPig) Baker"

By: Clara Las Vegas,NV

Overall Rating:
Purchase:	N/A
Sales:	N/A
Service:
Finance and Insurance:	N/A
Accessories:	N/A
Parts:	N/A

"We have shopped your store since the beginning and found your girls that work at the front are fun, friendly, and love their work. This month, when we decided to buy me a used Deluxe from your store, we had a chance to work with all of the other departments and found them to be knowledgable, helpful, friendly and fun, also. Thank you!"

By: Kim Wimberley,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Johnny Wechesler was a excellent salesman he made our trip to New Braunfels worth it. I think the man deserves a metal. His sale experience to use was great and professional and fast!!!!!! Keep up the great work Johnny!! From: Annette and Ruben Caudillo/ San Marcos, TX"

By: RUBEN san marcos ,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I would like to thank all of the nice people at Gruene Harley . A special thanks to : Bomber , Chris , Mitch , Kristie , Albert , Clint and Little John . I've had my bike in for service several times . Everything was done right the first time and on time ! Thanks again guys and gals . Scotty."

By: scotty new braunfels,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

"My wife closed a deal on two softails thanks to the Service, Parts, and Accessories department. She also took the Rider's Edge course as a learner with zero experience riding. Now she keeps my batteries charged while I'm in Iraq. My thanks to everyone for the effort. Gruene HD will have my return business and my personal reference to my bros looking for a professional shop."

By: LeAllan Lockhart,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

"Took my Sportster in because it was running a little rough. Since I had moved here recently I suspected that the carb jetting needed some changes. Turned out to be nothing more than a dirty air filter. The service dept could have changed out the jets anyway and charged me for "fixing" my bike...I would not have known the difference. Instead they cleaned the air filter, charged my nothing, and the bike runs fine. Nice to see this kind of professionalism and honesty. Thanks Albert."

By: Ken Canyon Lake,TX

Overall Rating:
Purchase:	N/A
Sales:
Service:
Finance and Insurance:	N/A
Accessories:	N/A
Parts:	N/A

"One of the best dealerships that I have been in, the entire staff gets 5 stars!!! I would highly recommend this dealership to any prospective harley purchaser."

By: Francis San Antonio,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"How in the world do you describe a dealership that's so friendly & laid-back, yet ready to take good care of you? From Bomber to Big & Little Jon, to the folks in the service department - ya'll have been great! Needless to say, the wife is STILL trying to get over the "accessory" to her new purse (hey - I HAD to have that new Ultra Classic so her new purse wouldn't look out of place!)"

By: George New Braunfels,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

"I had a fantastic experience with these guys. Chris "Bomber" in sales, Chris Burton in finance, Mike in Parts, the guys in service did a great job with the upgrades on my bike, Julie and Floyd for taking care of me with the Rider's Edge class, even the instructors Bill and Scott were great. Worth the drive out to Greune for a 5 Star experience!!! Thanks guys!"

By: Carl San Antonio,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"It is great to have ya'll here in New Braunfels. It will be so much more convenient when I need my bike serviced or just want to by accessories for my bike. It is GREAT to have you here. I look forward to attending all your special events and joining a local HOG group. Thanks, Gail"

By: Gail New Braunfels,TX

Overall Rating:
Purchase:
Sales:
Service:	N/A
Finance and Insurance:	N/A
Accessories:
Parts:	N/A

"everyone was great I am so pleased with my new harley thanks to everyone there "

By: Hawk canyon lake,TX

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"My husband and I have been to Gruene HD on several occasions, and have been quite impressed from our first greeting all the way to our smile when we walk out the door. We have done plenty of apparell shopping and always wander to the beautiful motorcycles on display. Your staff is not only well informed, they have a pride about them that I have not seen at a HD store in a long time!! Thanks for being so close, we needed you in the Hill Country!!"

By: Samantha Canyon Lake,TX

Overall Rating:
Purchase:
Sales:
Service:	N/A
Finance and Insurance:	N/A
Accessories:
Parts:

"Nice bike, nice sales person, Nice dealership. I do plan on coming to the Grand Opening..."

By: John Round Rock,TX

Overall Rating:
Purchase:
Sales:
Service:	N/A
Finance and Insurance:
Accessories:	N/A
Parts:	N/A

"Your staff friendly and very helpful. I feel right at home when I visit your very convenient location.Lots of help buying parts and having your service department do the work. Harley-Davidson Grune,New Braunfels,is now my dealership of choice. Thanks ,Ill be back.Regards Tom Habermehl"

By: Tom New Braunfels,TX

Overall Rating:
Purchase:	N/A
Sales:
Service:	N/A
Finance and Insurance:	N/A
Accessories:
Parts:

IF YOU HAVE PICTURES OF GRUENE H-D EVENTS AND WOULD LIKE THEM ON OUR WEBSITE PLEASE EMAIL THEM TO JENNMMA@YAHOO.COM

You may also visit us at www.myspace.com/grueneharleydavidson and www.bikernation.com/gruenehd

Policies | Privacy | Terms | Site Map �2008 PSN